State Farm® Insurance Agent Jason Reed

"Great service and prices. Emily was outstanding with the thorough and detailed service she provided."

"Emily was amazing! Compassionate and did everything in her power to help. 5 stars isn’t enough. Thank you!"

"Summer, Taylor, Emily and Jason have been exceptional to work with! They are very efficient and helpful in their responses and constantly making sure everything is going well."

"Always professional and show interest in helping you. They make things easy to navigate. Thank you for being an insurance company I can rely on no matter what."

"After many years of business (6-8 years) with this agency, I’ve decided to move on to another local agent due to a huge mistake that costed me almost $9000. I had auto & home for 3 vehicles. On a day that was supposed to be a celebration (my daughter getting her license), I called asking if it’s better to add her separately or to my insurance. We gave her our old car as a graduation gift from high school. I was told it’s a better saving to add her to my insurance than separately. I took the recommendation of the agent and added her. No discussion was ever shared or discussed of coverage or details. Two weeks later, my daughter got in an accident (she was at fault). She hit a truck from behind. The truck was fine, but her Corolla was damaged heavily. I called to local agent to begin the claim and was advised she didn’t have coverage to repair her vehicle. I was lost and didn’t understand. Then I was explained that she had my old coverage that covers the person she hit only. I asked why this wasn’t discussed when I called and she was originally added. No comment was made. Silence. I ultimately was blamed for not paying attention or asking more questions. I had to come out of pocket almost $9000 to repair her first car. This broke my daughter’s heart. Took away the “first time” ever experience. She started college later that month, so this was huge. It also hit our finances hard. I escalated the complaint up the ladder to corporate and lost the fight. All I wanted was them to hear the story, understand how this happened, and make a decision to fix the matter. Nothing more! I ultimately ended up leaving this agency shortly thereafter. This matter “should” have been handled differently. Told the local agency that I may decide to pursue this legally. Was told by Jason Reed that if I do, to no longer call his agency because he would have to get his own lawyer then. Yes, he used these words! I felt betrayed. It felt like a breakup from a great relationship up until that point. But it showed me….its all business. And when companies can take responsibility, “most” of them won’t. DON’T USE THIS AGENCY! -Tony Kea"

"Emily was very helpful and patience with us. She was Awesome!!"

"THANK YOU TO TAYLOR TORMOS!"

"Emily was so helpful and I really enjoyed her communication. She was able to give me a low rate and I feel confident we are taken care of. I do appreciate that they take privacy very seriously and their office is very professional"

"Such a helpful staff whenever you call and need anything. They're accurate with their feedback and the representative, Summer, has such a bubbly and sweet personality. Jason is definitely passionate about talking about insurance, and is an expert in his craft. Thanks y'all, you really lift my morale any time I talk to you."

"Customer Service Excellence! You must use Jason Reed. You will be very happy with the outcome!!!!!!"

"Emily was really helpful and ready to answer all of my questions I have or for the future and she was really funny"

"Emily was a great help to get my vehicle insured, hassle free experience and she even helped me save. Thank you."

"Summer is amazing, very helpful"

"The Jason Reed State Farm agency in Allen, TX is excellent! Specialist, Summer Austin, is such a great asset to his team! She is professional, takes time to explain our policies and answers all our questions thoroughly. This level of customer service is rare today and is much appreciated!"

"I recently shopped for home and auto insurance. I contacted several insurance providers during this process. While their premiums were competitive, the service and information provided by Emily/Jason, along with their very professional approach, differentiated them from others and secured my business. If you are looking to make an informed insurance purchase, a call to Emily or Jason is worth your time."

"Emily has been very thorough, polite, and professional in my shopping to replace coverage. Jason’s rates were also better than my existing agent. Overall great so far."

"I recently worked with Jason Reed office, and Emily was fantastic. She was friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend her and the team at Jason Reed office"

"Taylor was so helpful and amazing! Smooth and easy, I would definitely recommend her!"

"Emily Washburne was great she was very patient and a wealth of information."

"Emily was great!"

"It is a pleasure working with Summer and State Farm. She is extremely informative regarding questions. Jason and his crew are consistent with exceptional service. 👏"

"Summer was super helpful & was able to quickly change my interested party on my renters insurance so that I could sent it over to my apartment before the short due date. She even created the declaration page herself when the system was not updating it to ensure I did not miss the deadline! Excellent service & really puts the customer’s needs first."

"Thank you for the update on benefits. I appreciate your help. I will let you know if we are interested after talking to my husband. Thank you, Patricia Anderson"

"I spoke with Summer regarding my insurance policy and some obstacles that I was facing. She was able to look at my account and answer all of my questions. She provided all the options I needed to make the best decision possible for my circumstances. Summer absolutely knowledgeable, helpful and showed empathy during our conversation. I really appreciate her and what she has done for me!!!"

"Called their office for a quote around noon and received the quote mid-afternoon. I signed up for home and auto policies the next morning. It was truly a seamless process. Thank you Jason for your assistance!"